Privacy Policy

1. Introduction

CollectiveAccessAtlas ("we," "us," or "our") is dedicated to safeguarding your privacy. This document outlines how we gather, handle, reveal, and secure your data when you browse our collectiveaccessatlas.sbs or engage in our yacht charter services.

Your agreement with our data handling as outlined in this policy is given when you utilise our offerings. This document adheres to privacy regulations like the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy legislations.

2. Information We Collect

2.1 Personal Information

We collect personally identifiable information that you willingly submit to us when you:

• Reserve a yacht charter
• Reach out to us via our website or phone
• Sign up for our newsletters
• Complete questionnaires on our website
• Engage in surveys or special offers

Such information may encompass:

• Your name and means of contact (email, telephone, postal address)
• Financial details (safely processed by third-party services)
• Preferences and necessities related to charters
• Details for emergency contacts
• Information on dietary needs or health issues (if offered)

2.2 Information Collected Automatically

Automatic data collection occurs when you navigate our website, including details about your device and how you use the site:

• Internet Protocol (IP) address and geographical details
• The type and version of your web browser
• The web pages you visit and duration spent on them
• Websites that referred you to our site
• Insights about your device (model, screen dimensions, etc.)

2.3 Cookies and Similar Technologies

Our website uses cookies and comparable tracking methods to augment your experience. We utilize such technologies to:

• Store your preferences
• Analyze website traffic and performance
• Deliver tailored content
• Refine our services

Your browser settings or our cookie consent tool can be used to adjust your cookie preferences.

3. How We Use Your Information

We use the data we gather for purposes such as:

• Facilitating Services: To render yacht charter services, manage reservations, and communicate about your bookings
• Customer Assistance: To address your questions and provide help when needed
• Processing Payments: To handle transactions and oversee billing
• Security Measures: To maintain the security of our operations and protect against deceptive activities
• Outreach: To send marketing communication and updates, given your permission
• Enhancing our Website: To review usage trends and improve the functionality of our website
• Adherence to Laws: To abide by relevant legal provisions and guidelines

4. Sharing and Disclosing Information

Rest assured, we do not market, exchange, or lease your personal data to unrelated parties. Possible scenarios where we might share your information:

4.1 With Service Providers

Your data may be divulged to dependable third-party companies aiding in tasks such as payment processing; website upkeep; email marketing; analysis and performance tracking; customer relations.

4.2 As Required by Law

In cases mandated by law or to respond to legal procedures, judicial orders, emergencies, or to investigate potential deceitful or illegal activities, we might have to disclose your information.

4.3 During Business Transactions

Should a merger, purchase, or sale involving business assets occur, your data might be part of the assets transferred.

5. Data Security

We have deployed suitable security measures to safeguard your personal information from unauthorized entry, changes, exposure, or destruction. These consist of encryptions, secure servers, regulated access, frequent evaluations, and education for our staff.

Nevertheless, we cannot promise complete protection for your data due to the nature of internet transmission and electronic storage.

6. Data Retention

Your data is retained only as long as necessary for the purposes it was collected or as required by law. Typical retention spans include:

• Charter reservations: 7 years (for tax/legal reasons)
• Marketing interactions: until you opt out or delete your information
• Analysis of website use: 26 months
• Customer relations: 3 years since last exchange

7. Rights and Preferences

Available rights encompass data access, rectifications, erasion (law-dependant), portability, marketing opt-outs, and cookies management. To exercise these rights, please reach out to us with the information provided below.

8. External Services

8.1 Google Analytics

Our website's user interaction is analyzed through Google Analytics. Opting out is possible using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Links to social media with their own private policies may be available on our website.

8.3 Payment Processing Services

We entrust payments to third-party processors compliant with PCI DSS standards.

9. Global Data Transfers

Your data may be transmitted to and processed in locations outside of France. We abide by suitable safeguards in accordance with prevailing privacy legislations.

10. Protecting the Privacy of Minors

We target our services to adults and do not knowingly amass data from children under 13 years old. Should you suspect that a minor has submitted personal data to us, kindly get in touch with us immediately.

11. Updates to This Privacy Policy

We might revise this policy occasionally to reflect changes to our procedures or legal obligations. We will communicate changes by updating the document, alerting registered users via email, or posting a notice on our website. By continuing to use our services after such amendments, you are agreeing to the updated policy.

12. Contact Us

For inquiries about this Privacy Policy or our data handling practices, please contact us:

13. Adhering to Google Ads User Consent Policy

We conform to Google Ads consent guidelines. Adjusting cookie and tracking preferences is available at any time via our cookie settings.